Shareus Return Policy
Thank you for choosing Shareus.io! We value your trust in our platform and strive to provide you with a seamless experience. In the unlikely event that you encounter issues with a digital product/Services purchased on our platform, we have established a clear and transparent return policy to address your concerns.
- Platform Name: Shareus
- URL: shareus.io
- Business Model: SaaS, Advertising & Digital Products
Return Request Procedure:
- If you receive a broken digital product or encounter any issues with your purchase, please initiate a return request within 10 hours of the transaction.
- To request a return, please send an email to [email protected]. In your email, provide the following details:
- Your full name
- Order number
- Detailed description of the issue with the digital product/Services
- Our customer support team will review your request promptly, typically within 24 hours.
Return Verification Process:
- Upon receiving your return request, our dedicated team will assess the legitimacy of the issue raised.
- If the issue is confirmed and meets our return policy criteria, you will be contacted with further instructions.
Return Options: If your return request is approved, you will have two options:
- Refund: You can choose to receive a refund for the full purchase amount. The refund will be processed through the original payment method, and you will be notified once the transaction is complete.
- Exchange: Alternatively, you may opt for an exchange. Our platform will provide you with the opportunity to select a replacement digital product of equal or lesser value.
Important Points to Note:
- Returns must be initiated within 10 hours of the original transaction.
- Ensure that your return request email includes all necessary details for a prompt review.
- Our team will diligently assess the legitimacy of each return request to maintain the integrity of our platform.
- Approved refunds will be processed through the original payment method.
- Exchanges are subject to product availability and must be of equal or lesser value.
At Shareus.io, we are committed to ensuring your satisfaction with our digital products. If you have any questions or concerns regarding our return policy, please do not hesitate to reach out to us at [email protected]. Thank you for being a valued member of the Shareus community!